How to Fix a Stuck PS5 Disc

If you’ve spent the extra $100 on a disc-based PS5, you don’t want a stuck CD turning it into an overpriced digital model. But when disaster strikes, say, if a child shoves a mini CD into your PlayStation, it is not obvious how to get the disc out. Luckily, there are a few methods to fix this obstacle and free up your PS5’s disc drive again. One is just easier than the other.

We have similar steps as covered Fixing a PS4 that can’t read discs in the past, which could involve up to five different methods that had to be tried before the problem was solved. Luckily, a simple stuck disc doesn’t require that much troubleshooting: the problem is in the drive, and it’s actually pretty easy to manually eject an obstruction from the drive when something gets stuck. Sony built some kind of shortcut into the drive to help unstiCheck a disc, but it’s not a guaranteed fix. If it doesn’t work, there’s a slightly more difficult method you can trywhere you actually open the drive itself.

The “easy” way to remove a stuck disc from your PS5

This is the method to try first if you can. It’s less involved and relatively fast. As shown by this excellent What Happens When video, you must first unplug your PS5 completely. Do Not Try working on your PS5 when it’s plugged in. Next you need to remove the bottom panel, if you haven’t already done so then you can quickly remove the lower case. now All you have to do is turn the screw covered with a black sticker clockwise with a screwdriver, which will manually push out whatever is in the drive.

If it works as well as it does in the What Happens When video, you’re home free protocol.

The “hard” way to fix stuck PS5 disc

The more difficult way, most likely, will solve the problem for everyone, but it is much more complicated. Related to The eight and a half minute walkthrough of the CD247 repair center, start with the same idea as the easy method, but instead of manually moving the disc with the screwdriver, you have to remove the PS5’s inner casing piece by piece. Note: This method voids your warranty, as you need to remove the security seal in your PlayStation. If you want to keep your warranty intact, stop here and take your PS5 for official repair.

But let’s say you want to move forward. As you follow along and as you continue removing parts, keep track of which screws go where. Keep screws similar to those for the fan together and separate from other screws. This process can be simple, albeit tedious, but it can become one Main Headache if you mix up the different screws.

The end goal here is to completely remove the drive. You’ll open it up and of course remove a lot of screws in the process, but instead you’ll have to disconnect two wires from the board once. Then carefully lift the still attached lid to unscrew the remaining barrier between you and your stuck disc.

YYou can Remove the disc from here, then turn around and close everything again. However, CD247 recommends that you check the roller discs (the mechanism that rolls your CDs in and out of your PS5) to make sure they don’t bounce easily. What’s more, you can hit them with a quick swipe of WD40 and make sure everything in this case is clean and dust-free. Be careful around the laser reader as it cannot read your discs if it is damaged.