Guide

How to Fix Error Code 395002 in Diablo 4

The long-awaited sequel to the hugely popular action RPG series, diablo 4, is finally opening its beta testing phase. However, as experienced online gamers and beta testers, you can already expect that a game of this caliber will have quite a few bugs or server accessibility issues. One of them is the dreaded error code 395002. This guide will tell you everything you need to know and how to fix error code 395002 diablo 4.

What is error 395002?

At the time of writing, there is no clear indication of what triggers error code 395002. If we check the official list of known issues for both Diablo 4 beta There is no mention of error code 395002 in the Battle.net forums on PC and consoles. But judging by the reactions of beta players on social media, it seems that Your Account is currently suspended error 395002 occurs due to extreme server load.

This is not surprising considering how popular this is Diablo series is. Thousands of players would like to get a taste of the upcoming hack and slash RPG and try to log into the server at the same time, especially on weekends. Not to mention that this is currently still a beta testing phase; Activision Blizzard is testing both the gaming experience and server features at the same time. While Diablo 3 was also plagued by server issues at the official launch. Let’s hope the team has learned a lot since then and prepares for a much smoother publishing experience diablo 4.

Diablo 4 How to Fix Error Code 395002

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As mentioned above, error 395002 occurs due to server overload. Unfortunately, this means there’s not much players can do to fix the issue:

  1. Wait 5 minutes or more, then log back in diablo 4.
  2. reboot diablo 4 And Restart Battle.net can also update your hero screen and server queue.
  3. Switch to a different region and switch back to refresh your game’s cache.
  4. Run the repair tool on Battle.net by clicking the gear icon next to the Play button and selecting Scan and Repair.

Still, for now, all we can do is wait for the servers to stabilize or for Activision Blizzard to release hotfixes to fix the issue. Luckily, however, there are two things that should take your mind off the topic.

First, the good news is that despite the error message 395002 stating “Your account is currently suspended”, your account is safe. Reddit user oonline said that after clicking the Start Game button, he can log back in after a short wait. On the other hand, users told Astrocuties that they are banned for more than 12 hours, so luck and logging in during a certain time might help you get back in the game. Another open beta period is also scheduled for March 24th at 9:00am PT to give players another opportunity to play the game and hopefully encounter fewer bugs.

We also have guides on other error codes like error 316719 and error 34203, don’t forget to check them out too if you’re having other issues!

Related:
Diablo 4: How to Fix Pending Authentication Error

diablo 4 will be available on June 6th, 2023 for PlayStation 4, PlayStation 5, Xbox One, Xbox Series X|S and PC via Battle.net.

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