How to Fix Web Pages That Won’t Load


Having trouble loading a webpage in your browser? If this is the case, your website may not be available or your device may have an issue preventing you from accessing it. We look at the ways to solve the problem so that you can access your favorite website.

The most common causes of the problem include website downtime, faulty internet connection, DNS outages, and more. You will learn how to fix all these items on your computer.

Check out our specific guide for your specific website error

If your browser displays a specific error number when loading your webpage, see our specific guide for that specific error to learn how to fix it.

The most common errors that you can encounter in your web browser are:

If your browser doesn’t show an error number, read on for more troubleshooting tips.

Make sure your internet connection is working

It goes without saying that you need an active internet connection to load webpages. Your network connection may be having an issue which is causing your webpages not to load.

You can check the status of your connection by launching a web browser on your device and opening a website such as Google or Bing. If your website loads, your internet access is working.

If your website doesn’t load, your connection is having trouble. In this case, try to solve these problems yourself or contact your internet company.

Check if the website is down

The webpage you are trying to access may be experiencing a downtime resulting in your browser not loading the page. It is normal for problems like this to occur.

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You can use an online tool like DownForEveryoneOrJustMe to check if your site is about to go down. Open this site in your web browser, enter your web page link, and the site will tell you if your page is up or down.

If your website is down, all you can do is wait for the site’s webmaster to fix the problem and bring the site back up.

Restart your computer

Minor problems in your computer can interfere with your web browser and cause web pages to fail to load. In this case, you can restart your computer and it might fix your problem.

Restart a Microsoft Windows PC

  1. open that beginning menu and select the perfomance Symbol.
  2. Choose Start anew in the menu.

Restart a Mac

  1. Select the Apple logo in the top left corner of your screen.
  2. Choose Start anew in the menu.

When your computer turns on, open your web browser and launch your website.

Use a different browser

One reason your webpage won’t load is that your browser has a specific problem. These browser-based issues can prevent your access to various websites and not just specific pages.

In this case, use a different browser on your computer and see if your website loads. For example, if you are currently using Google Chrome, switch to Mozilla Firefox and try to load your website.

If your website loads in a different browser, your previous browser has a problem. You can try to fix the problem by resetting or reinstalling your browser.

Check your web browser extensions

Browser extensions sometimes affect your web browsing sessions and cause some web pages not to open. Your problem may be due to a faulty browser add-on.

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You can check this by disabling or removing your extensions and see if your page loads.

Disable or remove extensions in Chrome

  1. Select the three dots in the top right corner of Chrome and choose More tools > extensions.
  2. Find the extension you want to disable and uncheck its option.
  1. You can remove an extension by choosing Remove on the expansion card.

Disable or remove add-ons in Firefox

  1. Select the three horizontal lines in the top right corner of Firefox and choose Addons and Themes.
  2. Locate the add-on to disable its option and disable it.
  1. You can delete an add-on by selecting and selecting the three dots next to an add-on Remove.

Change your DNS server

Your DNS server helps your browsers translate domain names into IP addresses. You may have trouble loading webpages if your DNS server isn’t working.

In this case you can use an alternative DNS server to solve your problem.

Change the DNS on Windows

  1. Open the Control Panel and navigate to network and internet > Network and sharing center > Change adapter settings.
  2. Right-click on your network adapter and select Characteristics.
  1. Choose Internet Protocol Version 4 (TCP/IPv4) and choose Characteristics.
  2. Do that… on Use the following DNS server addresses Possibility.
  1. Use OpenDNS by typing in which Preferred DNS server field and in which Alternate DNS server set up.
  2. Apply your changes by selecting OK.
  3. Restart your web browser and load your webpage.

Change DNS on Mac

  1. Select the Apple menu in the top left corner and go to system settings > network.
  2. Select your network on the left and select Progressive On the right side.
  3. Access… DNS tab and change the DNS server as follows:
  4. Choose OK at the bottom.

Use a VPN

One reason your webpage won’t load is that your ISP has blocked your website. There are various reasons why an ISP would do this.

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Luckily, you can get around that by using a VPN on your device. A VPN transmits your data through a medium-sized server, allowing you to bypass your ISP’s restrictions. All you have to do is launch your VPN app, turn on the service, and you’re ready to access your website.

View the cached version of your webpage

Services like Google and Wayback Machine cache your web pages so you can always view the older versions of your pages. This allows you to access websites that are currently inaccessible.

Google usually only has a current copy of your webpage, while Wayback Machine can go up to years in history to allow you to see your webpages.

Use Google to view the cached version of your page

  1. Open Google in your web browser.
  2. Enter the following replace URL with the link of your website in the Google search field. Then press Enter.
  3. For example, you can access the cached version of the following webpage by typing the following query into Google:

Use Wayback Machine to access the cached version of a page

If Google doesn’t have a saved copy of your webpage, use Wayback Machine as follows:

  1. Access Wayback Machine in your web browser.
  2. Enter your website link in the text box and select Search history.
  1. Select the year, date, and timestamp to view the cached version of your page.

Troubleshooting webpage inaccessibility issues

A web page cannot be loaded in your web browser for various reasons. Once you fix the most common causes like faulty internet connection and problematic extensions, your pages will load properly.

We hope the guide will give you access to your favorite sites on the World Wide Web.

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