LiveVox to Showcase Latest Agent and Customer Experience Innovations at Enterprise Connect 2023

The company will demonstrate its fully integrated intelligent AI, automation and collaboration tools, among other experiential solutions

SAN FRANCISCO, March 24, 2023–(BUSINESS WIRE)–LiveVox (NASDAQ: LVOX), a proven cloud CCaaS platform designed to transform contact center performance, will be a sponsor at Enterprise Connect 2023, the premier conference and exhibition for corporate communications and collaboration, will be attending with a booth #1920. The event will take place March 27-30 at the Gaylord Palms Resort & Convention Center in Orlando, Florida.

“Today’s contact center and digital communications landscape is driven by experience – whether you’re a customer or an employee, positive experiences drive the loyalty, business outcomes, and ultimately the ROI businesses need to thrive,” said John DiLullo, CEO, LiveVox. “We’re excited to meet our valued customers and our growing network of ecosystem partners to demonstrate how contact center executives can use the LiveVox platform to drive contact center collaboration and productivity.”

LiveVox will demonstrate its latest AI-infused and collaborative features that reduce customer effort and create exceptional customer experiences:

  • LiveVox agent support transforms agent management by enabling real-time call logs, automatic post-call note summarization, intelligent in-call assistance, and notifications.

  • The LiveVox Satisfaction Index shows agents real-time conversation sentiment during each customer interaction, and also generates a holistic sentiment score across each customer’s interaction history, enabling a better understanding of customer relationships.

  • LiveVox Connect combines the best elements found in today’s popular collaboration tools with real-time prioritization to connect agents across the contact center and keep distributed teams aligned, engaged and task-focused.

In recent months, LiveVox has expanded its partner ecosystem to include resellers, managed service providers, integration partners and other leading contact center solution providers and added First Fire, ICS and Vintegrity to its partner program.

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To learn more about working with LiveVox at Enterprise Connect, click here or visit booth #1920 in Orlando.

About LiveVox
LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and improve their contact center performance. Decision makers use LiveVox to improve the customer experience, increase agent productivity, empower their managers and enhance their system orchestration capabilities. Everything needed to deliver breakthrough results can be seamlessly integrated and configured to maximize your success: omnichannel communications, AI, a contact center CRM, and workforce engagement management tools.

For more than 20 years, customers of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco with international offices in Medellin, Colombia and Bangalore, India.

Follow us to stay up to date with LiveVox @LiveVoxvisit or call one of our specialists at (844) 207-6663.

Forward-Looking Statements

This press release contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Some of the forward-looking statements are identified through the use of forward-looking words. Statements that are not historical in nature, including those containing the words “anticipate,” “expect,” “propose,” “plan,” “believe,” “intend,” “estimate,” “goals,” “projects.” . should”, “could”, “would”, “may”, “will”, “forecast”, “opportunity” and other similar expressions are intended to identify forward-looking statements. All forward-looking statements are based on management’s estimates and projections and reflect LiveVox’s beliefs, assumptions, expectations and opinions as of the date of this press release and may include, without limitation, changes in general economic conditions, including as a result of COVID-19, all of which are changing accordingly can change. All such estimates, assumptions, expectations, projections, beliefs or opinions set forth in this press release represent LiveVox’s judgment and should be considered as a guide, preliminary and illustrative only. The forward-looking statements contained in this press release are subject to a number of factors, risks and uncertainties, some of which are currently unknown to LiveVox, which could cause LiveVox’s actual results, performance or financial condition to differ materially from actual expectations regarding future events Results, development of the financial situation. Among other things, important factors that could affect actual results are described in the Company’s filings with the Securities and Exchange Commission (“SEC”), including our Form 10-K filed with the SEC on March 2, 2023 became. Although forward-looking statements are made in good faith and are based on assumptions that LiveVox believes to be reasonable, there can be no assurance that anticipated results will be achieved. LiveVox’s actual results could differ materially from those discussed in any forward-looking statements. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date on which they are made. These forward-looking statements speak only as of the date of this release, and LiveVox undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

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Via Enterprise Connect
For more than 30 years, Enterprise Connect has been the premier conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect brings enterprise IT decision makers together with industry vendors, analysts and consultants to focus on the critical issues of enterprise communications. Enterprise Connect owns and produces No Jitter (, which provides daily blogging and analysis of corporate communications and also offers the community a weekly email newsletter, virtual events and webinar series. For more information, see Enterprise Connect is provided to you by Informa Tech.

About InformaTech
Informa Tech is a market-leading provider of integrated research, media, training and events for the global technology community. We are an international company with more than 600 employees, operating in more than 20 markets. Our goal is to inspire the technology community to design, build and operate a better digital world through research, media, education and event brands that inform, educate and connect. Over 7,000 professionals subscribe to our research, with 225,000 delegates attending our events and over 18,000 students attending our training programs each year and nearly 4 million people visiting our digital communities each month. Learn more about Informa Tech.

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PR for LiveVox
Katie Kreaser
[email protected]

IR for LiveVox
Ryan Gardella
[email protected]


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