How to Perform an Xbox Password Reset

You need a Microsoft account to use Xbox services, which means you need to know your sign-in details to use any Xbox consoles you own. How to reset your password if it’s been a while since you last logged in.

Before we start

For the following methods to work, you need to know the email address associated with your Xbox account. If you don’t know this email address, you must first recover your Microsoft account through Microsoft’s account recovery website.

If you haven’t set up two-factor authentication (2FA), you won’t be able to reset your password using the following methods either. Instead, you must fully recover your account, including through Microsoft’s account recovery website.

For best results, set up 2FA with an authenticator app like Google Authenticator on Android and iPhone, Authy on Android and iPhone, or iCloud Keychain on iPhone.

Reset your Xbox password online

To start the recovery process, enter your email address on the Microsoft password reset website.

You now need to verify your identity. You can either enter a code generated by an authenticator app that you linked earlier, or click Use another verification option and choose an email address or phone number instead.

Enter your authentication code or click Get Code to have Microsoft send you a code. Once it arrives, enter it in the box to continue.

Once you have verified your identity, you can choose a new password that you will need to enter twice. Your password is now reset and you can use it to sign in to a console or with the Xbox mobile app (you still need to verify who you are using two-factor authentication).

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Reset your password on an Xbox One or Series X

You can do this directly on your Xbox console, but Microsoft requires you to have access to a phone number or alternate email address that you previously provided.

To do this, go to the Sign In screen you see when you first start a new console or when you try to add a new account in the Xbox Start menu.

Enter the email address for the account you want to access and click the “I forgot my password” button. Confirm that you are a real person by typing the characters you see on the screen.

On the Prove You Are You screen, you have a few options to verify your identity. This includes a phone number or alternate email address that you previously linked, or an authenticator app if you’ve decided to use one.

Choose the method you want to use. If you’re using an authenticator app, you can just enter the code, otherwise you’ll need to verify your phone or email address and enter the code Microsoft sends you.

If all goes well, you will be prompted to set a new password. You must enter this twice for your password to be reset successfully. Make a note of this password using a good password manager.

Reset your password using the Xbox app

A slightly more convenient way to reset your password than doing it on your console is to use the mobile app instead. This allows you to generate a strong password and store it directly in your password manager instead of typing it in manually if you were to do it on a console.

Download the Xbox app for your iPhone or Android smartphone. If prompted to sign in, enter your email address in the required field and click Next.

On the password screen, tap “Forgot your password?”. Shortcut.

You will be prompted to verify your identity with an authenticator app if you have one set up. If you haven’t set one up, click the “Use another verification option” link instead.

You can also choose to have a code sent to your email address, alternate email addresses you may have set up, and the phone number you have associated with your account.

When you receive your code, enter it to verify your identity.

From here you can enter your new password and then confirm it. You can then sign in to an Xbox Series, Xbox One, or Xbox 360 console with your new password.

Reset your password on an Xbox 360

You can reset your password on an Xbox 360, but the process depends on a browser. This isn’t ideal due to the sluggish interface, so we recommend doing this through a browser instead.

To access the password reset interface on an Xbox 360, go to the Download Profile or Sign In screen by first pressing the Xbox button on your controller and then selecting the “Can’t access your account ?” choose. Possibility.

From here, the method is identical to the “Reset password over the internet” section earlier in this article. You must tell Microsoft why you are having trouble signing in, verify your identity with a code, and then create a new password by entering it twice.

Get the most out of your Xbox

Signing in to your Xbox console with a valid Xbox account is the first step in getting the most out of your new console. Next, consider signing up for Game Pass, trying out games with cloud gaming, and installing emulators on your Xbox console.

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