How to spot a fake text message
The Better Business Bureau, which serves the Canton region and greater West Virginia, offers tips and advice for consumers to avoid fraudulent practices.
Scammers have long used social media to impersonate people you know and trust, but recently they’ve employed a new tactic: texting with a fake caller ID. This scam can be difficult to spot at first glance, so watch out for the warning signs.
This is how the scam works
You will receive an SMS, which will appear in your phone as “Mama” (or “Dad” in other variations). According to the message, “Mom” is at the store but accidentally left her credit card at home. Could you send her $150 to finish shopping?
The prompt seems harmless, but don’t do it! Scammers have spoofed the caller ID to appear as “mom” or “dad”. They rely on the fact that many people have “dad” or “mommy” saved in their contact lists. Scammers hope you won’t think twice or verify the phone number before sending any help. When you transfer money to a bank or digital wallet account, your money is gone forever. (BBB.org/article/scams/13038-how-to-avoid-digital-wallet-scams-on-paypal-venmo-and-other-services)
How to spot this scam
- If anything is unusual about a message, consider it a red flag – If your parents never text, it’s probably not them who are texting now. On the other hand, if they write all the time but never ask for money, you’re probably dealing with an impersonator.
- Look for a new message thread – If you text your parents regularly, you should be able to see past messages from them. If you can’t see any of the previous messages, it’s probably a scammer who is contacting you for the first time.
- Check the sender information – Click on the sender information to make sure the name matches your parents’ real phone number.
- Call your parents to confirm the story – Look up their number in your contact list and call them to confirm the message is really from them.
- Don’t be fooled if a scammer has personal information about you – Due to data breaches and social media posts, scammers can get their hands on some of your personal information, including your name and your parents’ names.
- If you suspect a scam, don’t reply to the message – Just block the number and delete the message. If you reply, scammers will know your number is active and could scam you in the future.
For more informations
If you have been the victim of a scam, report it at BBB.org/ScamTracker. Your report can help others avoid being scammed. Read how scammers use texting in BBB Scam Alert: That is not your boss texting (BBB.org/article/scams/26554-bbb-scam-alert-thats-). Not-your-boss SMS). For more useful advice, see the BBB tip on spotting the red flags of fake text messages (BBB.org/all/spot-a-scam/how-to-spot-a-phony-text-message).
For BBB information
Visit BBB.org/canton or call 330-454-9401 to search for a business, make a complaint, write a customer review, read tips, find our events, follow us on social media, and much more!