Martello Improves Microsoft Teams Room Management with Latest Release of Vantage DX

Microsoft’s recommended solution reduces troubleshooting Microsoft Teams Room issues from hours to minutes with end-to-end visibility of devices and the surrounding network infrastructure.

ORLANDO, Fla., March 27, 2023 /CNW/ — Martello Technologies Group Inc., (“Martello” or the “Company”) (TSXV:MTLO), a leading developer of software solutions that optimize the Microsoft Modern Workplace, today announced new monitoring from Microsoft at Enterprise Connect 2023 Teams rooms and analytics in Vantage DX V3.10. The solution can now provide end-to-end visibility into the performance of any number of Microsoft Teams rooms and devices to enhance the hybrid meeting experience. Vantage DX is the only comprehensive out-of-the-box performance monitoring solution for Microsoft Teams. Martello will be providing demos of Vantage DX at booth #1004.

Microsoft Teams Rooms enable better meeting experiences in today’s hybrid workspaces. They provide inclusive meeting experiences that put in-room and distant participants on an equal footing, with high-quality audio and video equipment so everyone can be seen and heard, regardless of location. Microsoft Teams Rooms represent an investment not only in technology but also in real estate and are often used by VIPs in business-critical meetings. More than 60% of the Fortune 500 have already chosen Microsoft Teams Rooms to connect internal and external stakeholders across the hybrid divide, and according to Microsoft, there are more than 500,000 active Teams Rooms devices, a 70% increase year over year (January 2023).

As Microsoft Teams Rooms become a critical part of the hybrid meeting technology stack, managing them for optimal performance is a challenge for IT and audio visual (AV) teams. The number of Microsoft customers with more than 1,000 rooms has doubled, which means that thousands of devices and the network infrastructure they run on must be running at their best for meetings to run smoothly. IT teams can spend hours trying to find the root cause when there is a problem with a Team Room meeting.

Martello Vantage DX improves Microsoft Teams room management and reduces troubleshooting time from hours to minutes. The solution can also empower IT and AV teams to proactively identify and resolve issues before they impact meetings. Vantage DX 3.10 brings new dashboards to simplify Microsoft Teams Rooms management with the following features:

• Know if an MTR is performing poorly – before users complain.
• Make sure your MTR devices are working at their best – know if a device is actually online or needs a software update and fix problems quickly.
• Streamline MTR management to reduce troubleshooting time and reallocate IT resources to where they have a greater impact.
• Identify which of your MTRs are under the most utilization and closely monitor their performance.
• Deliver maximum ROI on your MTR investment and ensure VIP meeting satisfaction.

Vantage DX client Unum is an American Fortune 500 insurance company. As a distributed global company with a hybrid workforce of 14,000 employees, Unum selected Vantage DX to stay ahead of network infrastructure issues that will negatively impact their employees’ Microsoft Teams experience, including their 190 Microsoft Teams Rooms: “Vantage DX did it It’s a lot easier for us to monitor all of our teams rooms. Instead of having to use five different tools to monitor different aspects of the rooms, we now have a ‘single pane of glass’ to monitor them,” said Joshua Snipes, Collaborative Technologies Engineer at Unum. “The ability to correlate issues and root causes from a single platform that shows us the health of devices and peripherals, the quality of room calls, the health of Microsoft’s Teams service, and license status all in one place is tremendous. The icing on the cake is that Vantage DX can generate notifications – no more having to blow up your inbox with notifications from multiple different sources.”

“Our customers can count on Vantage DX as they deepen their investment in Microsoft Teams capabilities, including Microsoft Teams Rooms,” he said Rob Doucette, VP Product Management at Martello. “Microsoft Teams is a key productivity engine in many organizations around the world, and the latest release of Vantage DX is another example of our commitment to giving IT teams the tools they need to ensure the network and… IT infrastructure that supports Microsoft Teams works reliably and keeps users productive”.

Martello is a Microsoft partner and its Vantage DX software is a preferred solution in the Microsoft Azure Marketplace.

Learn more about Vantage DX for Microsoft Teams Rooms:

About Martello Technologies Group

Martello Technologies Group Inc. (TSXV: MTLO) is a technology company that provides Digital Experience Monitoring (DEM) solutions to optimize the Microsoft Modern Workplace. The company’s products provide actionable insights into the performance and user experience of cloud business applications while giving IT teams and service providers control and visibility across their entire IT infrastructure. Martello’s software products include Vantage DX, which enables monitoring and optimization of Microsoft 365 and Microsoft Teams end-user experiences. Martello is a public company headquartered in Ottawa, Canada with employees inside Europe, North America and the Asia Pacific Region. Learn more at http://www.martellotech.com

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SOURCE Martello Technologies Group Inc.

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